Help center

Find the safe setup path.

Customer-safe articles now cover signup, FPL linking, delivery, billing, privacy, non-affiliation, and future podcast setup. Search now runs in the browser against the static article index, and the support intake panel drafts safe email context without creating backend tickets.

Support intake

Route the question before emailing.

Choose a support topic to see safe details to include and the articles support will check first. Live ticket creation and authenticated support history are available from the signed-in support route.

Account setup

Use this for signup, onboarding, FPL account linking, or first league setup questions.

Safe details to include

  • Account email used for signup, if you are comfortable sharing it.
  • What step you reached in the public setup flow.
  • The error wording shown in the product, rewritten without private identifiers.

Suggested articles

Support should route unresolved setup failures to the future A1/A5 account workflow.

Draft safe email
AccountFPL setupDeliveryBillingPrivacyLegalPodcast
Account

Sign Up For FPL Matchweek

Create an account and prepare for onboarding.

signup / account / onboarding
Account

Onboarding Walkthrough

Follow the planned setup path from signup to first league delivery.

onboarding / walkthrough / setup
FPL setup

Link Your FPL Account

Find your FPL manager ID and connect it safely.

fpl / manager id / account linking
FPL setup

Add Or Choose A League

Pick the league FPL Matchweek should analyze first.

league / onboarding / fpl
Delivery

Connect Telegram Delivery

Prepare a Telegram destination for FPL Matchweek messages.

telegram / bot / notifications
Delivery

Connect Discord Delivery

Prepare a Discord server or channel for FPL Matchweek messages.

discord / bot / notifications
Delivery

Manage Notification Preferences

Choose what FPL Matchweek sends and where it sends it.

notifications / preferences / delivery
Billing

Billing And Plans

Understand plan changes, receipts, and billing support.

billing / subscription / plans
Billing

Refund Policy

Request a refund under the planned launch refund policy.

refund / billing / cancellation
Privacy

Delete Your Account

Request account deletion safely.

account deletion / privacy / data
Privacy

Export Your Data

Request a copy of account data.

data export / privacy / account
Legal

FPL Non-Affiliation Notice

Understand FPL Matchweek's relationship to Fantasy Premier League.

fpl / legal / disclaimer
Podcast

Podcast Intro And Outro Setup

Prepare safe personalization for future podcast mode.

podcast / audio / personalization

Search index entries published: 13. Signed-in ticket creation and support history are available from the authenticated support route.

Help Center | FPL Matchweek | FPL Matchweek