Billing
Refund Policy
Request a refund under the planned launch refund policy.
Updated 2026-05-07refund / billing / cancellation
The final refund policy must match the published Terms of Service and billing implementation.
Planned policy
The launch plan includes a first-30-days money-back guarantee. After 30 days, refund requests require manual review.
How to request a refund
- Contact support from the email used for your account.
- Include the ticket or account reference shown in the product.
- Say that you want a refund.
- Do not include card numbers, bank details, or screenshots of payment-card data.
This public article avoids secret collection and private identifiers. Use the `/help` search and support intake panel for safe email guidance; live ticket creation remains later A2/A10 work.